How can I change the admin email address on my account?

The 'admin user' on a Nessy account will receive any important communication about account setup, and has permission to add or remove teacher users.

To change the main admin email address on your Nessy account, please contact our Support Team.

For security purposes, we generally need to receive this request from the current account administrator. However, if this is not possible we will need the change to be authorised by one of the following roles for a school account:

1. Headteacher/Principal 

2. Deputy Headteacher/Vice Principal 

3. School Business Manager 

4. Data Protection Officer/Safeguarding Officer 

Please provide the secret word on the account, the current administrator email address, and the new administrator email address so that we can make the change quickly and efficiently for you.